Privacy Policy

1. Information We Collect

calennario collects information to provide better services to our users in the startup ecosystem. We collect information in several ways:

• Personal information you provide directly, such as your name, email address, and business details when you register for our platform
• Usage data about how you interact with our services, including pages visited, features used, and time spent on the platform
• Device information including IP address, browser type, operating system, and unique device identifiers
• Communication preferences and feedback you provide through surveys or support interactions
• Financial data necessary for processing transactions and accessing premium features

2. How We Use Your Information

We use the information we collect to enhance your experience with calennario's startup ecosystem platform. Our primary uses include:

Service delivery forms the core of our data usage. We process your information to maintain your account, provide access to our platform features, and deliver personalized content relevant to your startup interests. This includes matching you with relevant resources, connecting you with potential partners, and customizing your dashboard experience.

Communication represents another essential use. We send service updates, respond to your inquiries, and share important information about changes to our terms or new features. You can control many of these communications through your account preferences.

Platform improvement depends on understanding how users interact with our services. We analyze usage patterns to identify popular features, discover pain points, and develop enhancements that benefit our entire community. This analysis helps us maintain a competitive startup platform.

Legal compliance requires us to process certain data for regulatory purposes, particularly given our operations in the United Kingdom. This includes maintaining records for tax purposes, preventing fraud, and responding to legitimate legal requests.

3. Information Sharing and Disclosure

calennario follows strict principles when sharing your information. We never sell your personal data to third parties, and we only share information in specific, limited circumstances:

Service providers who help us operate our platform may access your information under strict confidentiality agreements. These include hosting providers, payment processors, and analytics services that support our startup ecosystem platform.

Legal requirements may compel us to disclose information when required by UK law, court orders, or to protect the rights and safety of calennario users. We review all such requests carefully and provide only the minimum information necessary.

Business transfers could result in information being transferred if calennario undergoes a merger, acquisition, or sale. We would notify you of any such change and explain how it affects your data.

With your consent, we may share information for purposes not covered above. We always seek explicit permission before using your data in new ways.

4. Your Privacy Rights

Under UK data protection laws, including GDPR, you have significant rights regarding your personal information:

To exercise these rights, contact us using the information provided at the end of this policy. We respond to all legitimate requests within one month, though complex requests may require additional time.

5. Data Security and Protection

Protecting your information represents a fundamental responsibility at calennario. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical safeguards include encryption of data both in transit and at rest, secure server infrastructure hosted in certified data centers, and regular security audits. We use industry-standard SSL certificates for all data transmission and employ multi-factor authentication for administrative access.

Operational security involves limiting access to personal information to authorized personnel who need it for legitimate business purposes. All staff receive privacy and security training, and we maintain detailed logs of data access and processing activities.

Regular monitoring helps us detect and respond to potential security threats. We maintain incident response procedures and would notify you promptly of any data breach that could affect your personal information, as required by UK law.

Despite our best efforts, no system is completely secure. We encourage you to protect your account credentials and notify us immediately of any suspicious activity.

6. International Data Transfers

calennario primarily processes data within the United Kingdom and European Economic Area. However, some of our service providers may process information in other countries that may have different data protection standards.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using Standard Contractual Clauses approved by the European Commission, working with providers that have adequacy decisions, or implementing other legally recognized transfer mechanisms.

We regularly review our international data transfer practices to ensure they comply with evolving regulations and provide adequate protection for your personal information regardless of where it's processed.

7. Cookies and Tracking Technologies

calennario uses cookies and similar technologies to enhance your platform experience and analyze usage patterns. These small files help us remember your preferences, maintain your login session, and understand how users interact with our startup ecosystem platform.

Essential cookies are necessary for basic platform functionality and cannot be disabled. These include session cookies that keep you logged in and security cookies that protect against fraud.

Analytics cookies help us understand user behavior and improve our services. We use tools like Google Analytics to track page views, user flows, and feature usage. You can opt out of analytics tracking through your browser settings or our cookie preferences center.

Marketing cookies may be used to deliver relevant content and measure campaign effectiveness. These are optional, and you can manage your preferences through our cookie settings.

You control cookie usage through your browser settings, though disabling certain cookies may limit platform functionality. We provide clear information about our cookie usage through our dedicated cookie policy.

8. Children's Privacy

calennario's startup ecosystem platform is designed for business professionals and entrepreneurs who are at least 16 years old. We do not knowingly collect personal information from children under 16 without parental consent.

If we discover that we have collected information from a child under 16 without proper consent, we will delete that information promptly. Parents who believe their child has provided information to us should contact us immediately using the details provided below.

9. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email or prominent notices on our platform.

Minor changes may be posted without additional notification, though we encourage you to review this policy regularly. The "last updated" date at the top indicates when changes were last made.

Continued use of calennario's services after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you may close your account or exercise your rights under this policy.